Dalmuir Park Housing Association Dalmuir Park Housing Association

Cyclical and Planned Maintenance

In addition to our reactive repairs service we implement a cyclical and planned maintenance programme.

Cyclical maintenance is defined as work that requires to be carried out on an agreed cycle and can be annually or every number of years. Gas servicing is annually while close window and fence painting can be every 5 or 6 years. Other work includes Electrical safety checks (every 5 years), common light bulb renewal and drainage checks.

Major Repairs are by definition fairly substantial works carried out over a longer time frame. These include work such as upgrading to door entry systems, stone repairs where necessary, work to the common fabric such as gutters and downpipes renewal, electrical upgrading, smoke detector renewal and renewal of common stair windows.

Access

One of the necessary requirements in maintaining your home is our requirement to obtain access for electrical or gas safety checks as well as planned maintenance work. On occasion we may also require access to your home for common repairs e.g. a water leak from above or from your home that affects others.

Annual Gas Safety Servicing

The Association as a landlord is legally required to carry out annual services of all gas appliances it is responsible for in every property it owns. The service must be carried out within 12 months from the date of the previous service and the findings of the service must be recorded and retained for two years.

As a responsible landlord, Dalmuir Park Housing Association will ensure it meets all of its legal obligations in connection with the gas safety for its properties. We have established policies and systems in place to make sure we comply with the relevant regulations and other relevant obligations. We ensure the service is delivered in keeping with current best practice.

The Association has also established a contract with an appropriately qualified contractor, who is registered with GAS SAFE, to annually undertake a full safety inspection, servicing and necessary repairs to all of the Association’s relevant properties.

If you have a gas component in your home, such as gas central heating, our contractor will write to you to arrange access to carry out its service. You should ensure access is granted, or if the appointment is not suitable, you should make contact with the contractor or the Association to arrange an alternative date. That date cannot be beyond the anniversary date of the previous service.

In order to comply with the legislation and to keep its residents safe, the Association has a policy in place that results in it reluctantly carrying out “Forced Access” to carry out the service in the event of a repeated failure to allow access or to make contact with us. This action is taken as a last resort; however, it can be costly and you will be recharged the full amount.  The legislation was introduced to protect residents of domestic properties and it is in your best interests that you allow our contractor access before the anniversary date to keep your home and family safe.