EMERGENCY REPAIRS

To Report an Emergency Repair

All Emergency repairs should be reported to the Association's offices immediately on 0141 952 2447. 

For Emergency repairs occurring outside our normal office working hours please call our office number and listen to the options available for assistance. 

Our office opening hours are:

Monday	9am to 5pm
Tuesday	9am to 5pm
Wednesday	9am to 6pm
Thursday	1.30pm to 5pm (closed am for staff training)
Friday	9am to 4pm
	Our offices are closed for lunch between 12.30pm and 1.30pm daily.

 

 

What is an emergency repair?

This class of repair is intended to deal with emergencies which are likely to cause injury or death or substantial property damage. The response target time to attend and make safe is within 4 hours and completion of the repair within 24 hours.

Examples of emergency repairs are fire, flooding/water ingress that can’t be contained, break-in, no heating, no hot water, blocked toilet if only one in house, vandalised/broken glazing.

Please note that these numbers are generally only for tenants use.  However, sharing owners/owner occupiers may use them to report emergency common repairs.